On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Awesome template to choose from. Fantastically easy and seamless to use.
This is really helpful because I was at a loss at how to create my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should have included that there was a fee for downloading the finished product. I will definately cancel once I download my work and will not recommend.
Hello Misty,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I don't like that I was able to create the entire resume without knowing it cost money, and then surprisingly being forced to pay at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was great, only with I could just pay once and not have to go back to unsubscribe.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Such a great tool to develop a great resume much faster
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoy this service, it makes editing my current resume a breeze!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great, quick and easy, easy to understand and follow
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, it helped me plan out my whole resume accordingly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Gotta be upfront yo, tell customers it's not actually free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's so easy to create a professional resume & quick too!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Really good for making your first resume, helped me a lot.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been easy to use with helpful suggestions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tricking someone into paying to get a single resume is pretty scummy
Hello Gwendolynn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would like to edit template in app so can move where sections are
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It stated that it was free, but I had to pay 2.95 to receive the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you so very much!You were able to nicely express our various work experiences effortlessly. We can't Thank you enough
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very difficult to pass the pay screen taken 20 mins
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This resume builder genuinely helps you to fill in the right layouts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius