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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Tricky to navigate while getting an idea for the resume as a whole
Resume Genius made updating a recent resume simple and straightforward. I am extremely impressed with the finished product. Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
There should be a free option for single parents and people in between jobs
Hello Donald,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Love this! As a disabled woman this has been one of the most supportive experiences.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It makes it seem as it is a "free" service to use, but then won't let you download anything until you pay.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience but some discrepancies on the CV templates, the fonts can be too big and look unprofessional. Some text has been put in bold when it shouldnt be (for example random words in job experience box)
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Other Than not being able to email until adding payment, and rewriting it several times because the system would lock me out, it was great.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good recommendations to build a resume. Quick too!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You should not allow people to make the resume after you pay. Letting people work on it and then hitting them with a paywall is obnoxious and I only paid for it because this is the fifth site to do that. I have wasted a lot of time and all I want is for my resume to be AST compatible. Do you resumes even do that? At this point I have no idea!
Hello Karla,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
You advertise it as being "free" then charge almost $25... scam!
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Advertisement says it is a free service, but it is not. This is misleading and because of it, I would not recommend resume genius.
Hello Marina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great it was simple to understand and use.
Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume experience was easy. However, I do not like the entering my card number online. I wish you all atleast accepted paypal
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Its the start of the process for me and so far it has been very helpful...
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really easy even though ist my first time making one
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to process through. Had a lot of help guiding on the correct words to use about each job description bullet points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like how you have to pay to download the resume, and that they will automatically bill you even if you just pay for the 14 day access which why would you need a expensive monthly access for building a resume. Seems like you are hoping for people to forget about it so you can scam them out of more money.
Hello Caroline,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This site made writing a resume easy and time efficient
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome way to get this done. Friendly customer service
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Cole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius