On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This resume builder was very helpful and has quick tools.
Very expensive and there is not enough control of the design and what you can add.
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Should have put the cost upfront. Also why not a one time fee instead of a subscription? Stop stealing people's money by relying on their forgetfulness.
Hello Dakota,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank You so much for helping me create a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius is the most effective and efficient tool for creating a resume that I have ever seen!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Simple and easy to update my resume whenever I need to
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just let me choose to buy the single resume, not trap me into a 24 dollar subscription?
Hello Natalie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Day easy very descriptive with bullets for job description. Three profession I am in is never an option but through resume genius it was an option to pick and to top it off all of the bullets for the job description for my occupation were very accurate and precise to the tee.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Well done, and I will be back in the future for more genius work.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wasn't aware you had to pay for your resume until I finished the work of entering all my work information. Other than that it seems great.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very helpful in creating a resume in order to change careers!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy to use and easy to fill in necessary details and you also have control of how to alter your CV.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
All good stuff, easy to use, multiple options with different options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to make a resume to be blinded behind a pay wall
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You advertised it was free then I had to put in my credit card details to get it for $3 which is not much but the misleading information pissed me off.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The templates are pretty I like the service so far.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely LOVE how my resume turned out. I would have very willingly paid the money to have this done, but advertising as "free" then charging at the end is shady business practices. Paid for this one and then plan to cancel right away.
Hello Nicole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was awesome to utilize the objectives related to the current skill set
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not like that it said it was free but once completed I was charged a price and in small print I see it is a subscription.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Kind of trapped in the look for free template but worth the $3
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius