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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Good resume builder but didn't like the surprise charge at the end after I finished. Should've been upfront about the $3.00 charge. It's not a lot of money but it was still annoying
This is my first time using your site, so far so good.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful, quick and easy to use for their customers
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Always great and easy to use. Pre-written examples are excellent.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius made creating a resume as easy as 1-2-3! Thanks guys!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good but a little rigid, can't add Linked In link to my profile or my picture
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I like that it had examples for me otherwise I wouldn't have known what to do but you guys advertise that it's a free resume site and then once I finally get done doing everything took me a good 2 hours then you charge me to get it also different font on the resumes would be nice if we could change it
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
First time user, creating my resume has never been so easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Impressed with the ease of use; Loved the various amount of options both for physical layout and bullet points
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
So easy to use and very helpful for someone who's never done a resume before….thank u kindly!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
They made it so easy for me to create a resume with beautiful templates. I was able to edit and make it my own.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Fast and efficient, able to concisely and thoughtfully convey one's skills and accolades.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so east and fast to
Make and very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy I really love g help with the bullet points for the skills
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and convenient. Helped take the stress out of the proper wording.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Do not like the website looking free until the last step!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Really trashy that they don't tell you until you're done that it cost and had to restart because they "have to have" your email
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just let me download one damn resume instead of this monthly subscription model
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius