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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
736
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Jose K.
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Thanks great application, has great templates and is easy to use. I liked the suggenstions

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Minjoo L.
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It was very convenient and easy to make my resume!

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
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Great, but misleading
October 9, 2023

Great, but misleading. It says it is free and after the process of building resume is completed you have to pay to access it.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
1 review
0 helpful votes
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The resume builder is great but advertising as free and then requiring payment at the end to save the document you spent time creating is false advertisement. Just say from the start that it costs money.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Germany
1 review
0 helpful votes
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Overall easy to use, just a bit annoying that certain categories aren't always visible to be edited after they've been selected to be used in the resume

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
2 reviews
0 helpful votes
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Well made but did give easy option to add things like youth activities like my example boy scouts and what service projects i did in boy scouts

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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I haven't done a resume since high school. This made it easy

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
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Great site
October 9, 2023

Great site. Extremely helpful and easy to use, however it is crappy that you weren't informed about the charge upfront.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
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I will need to cancel this month, October and will know how customer friendly this AI service is at that time.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Don't know why it says free then charges you 3 bucks but thanks ig
Guess
For the clickbait

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Lennin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
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This was advertised as a free resume' Not true, but after all the work, I am not going to redo the work.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Oklahoma
1 review
0 helpful votes
Follow Daniel T.
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I looked online for a Free Resume template. I got what I wanted, but didn't know in the end I had to pay to use it. I helped out a lot and am thankful for it. Also the ease of use for the website.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Utah
1 review
0 helpful votes
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Helped me pull together a resume after many years of not needing one.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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It took 3 cards before one of them didn't consider your website to be a questionable transaction. I realize that you are not the bank and don't control them but you could do a lot better notification that the reason I didn't get my resume is because the transaction was declined so that I would not waste time trying it multiple times.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Gary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
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I built my resume and then paid
October 9, 2023

I built my resume and then paid. Hopefully I can still access the work I put in to what I created.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arkansas
1 review
0 helpful votes
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I gave all the details of my resume and had to rewrite every single portion. Then, since I'm committed to getting this done, with the idea this was a free service anyway, I still get charged.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Bianca N.
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Amazing Services, great quality, and a good amount of options to choose from!

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow STEPHANIE E.
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This has been a godsend, thank you so much for the simple tool in such a stressful time of my life!

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Great
October 9, 2023

Great. Helped me make a resume so I can get a job in the future and financially support myself.

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
2 reviews
0 helpful votes
Follow Brian N.
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Excellent template very easy interface and had a ton of options

Date of experience: October 9, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius