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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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I didn't realize when I started this that I would have to pay for it. I'm not happy about that.
Hello Jasper,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Been great to revisit my resume and loved the prompts, very helpful. Made the process quick and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You are luring people to your website on false pretenses. It stated that this service was 100% free. But your site forced me to pay for the resume after I put it together! Your company practices unethical promotional offer to the common consumer.
Hello Mia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very Professional! Thank You!
I have an Interview can I print it out now?
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It doesn't say what format you will receive the resume and if you can edit it...I assume so but just would like that info clearly stated before buying.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems like a lot of hassle for a resume…can't just let me download it?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Straight forward and easy to understand. Of course nothing that says free is really free, that's just to reel you in.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome site and experience using it to create a resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the excellent formatting of the information we input.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your resume build up should be the best as at now, I will recommend to to others.
Thank You
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice process! It would be nice to know at the beginning that this is not a free service.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic. It was really fast and dependable and I had alot to chose from.thank you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Give me one free resume and if i need another i would come back and pay for the trial
Hello Kayli,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Your service was promoted as free. I built the resume inside your system essentially copy and pasting from word. Rather than using another service, I will pay your $2.95 fee. Further frustrating is the difficulty I anticipate in cancelling the monthly subscription. Not all all satisfied.
Hello Phillip,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Making a resume has never been easier with resumegenius. It's fast and easy from start to finish.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Your credit card portal is sketchy. It would not take my privacy protected credit card.
Hello Martin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Quick and easy with good resume recommendations and templates.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good. I just put in my Credit card info, so we will see how this experience plays out I guess...a little nervous tbh
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius