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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Site is easy to navigate and I like the pre written job descriptions.
I thought you said this was a FREE service. Seems quite misleading
Hello Jamie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Loved that I was able to transfer the information from my previous resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was quick and easy! Just what I was looking for!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Made this painful process so much smoother! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This was extremely helpful and a great start to a normally difficult process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple to create a resume based on the specific jobs you're applying for
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great service and really helped me get a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Intuitive and easy user interface. Excited for the results to come from ResumeGenius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was worried about using this service, but it was easy to work with!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Your application was very user friendly and easy to navigate.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I want to ensure that as long as I cancel before the 14 days is up that I will not be charged on my credit card moving forward
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Had to juggle using three different payment cards to remit payment. Not cool.
Hello Shawn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This tool is unbelievably useful but I was blindsided by the fee at the end.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Is my first time using this platform and I must say it is ok.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I understand your marketing, but knowing the cost upfront would be kind.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was very easy to use and was fast and very professional!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like more options to format size, font and style
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Simple process but really hope I will be able to cancel without any problems in the next 7 days.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius