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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Tanno R.
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The field to enter a Summary was typing backwards for some odd reason, but other than that it was a very easy tool to use!

Date of experience: November 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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Super quick and easy
November 23, 2023

Super quick and easy. Also helps generate ideas to incorporate into my resume

Date of experience: November 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Jessica L.
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I used to dread making resumes, but this was so easy! I really appreciate the suggested wording and skillsets.

Date of experience: November 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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Very good!
November 23, 2023

Very good! I just wished the program would allow for Work experience to be year to year, not specific months.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
2 reviews
0 helpful votes
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Still getting to know it but looks good
November 23, 2023

Still getting to know it but looks good. Couldn't edit my imported CV yet but maybe the payment will fix that.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Robert V.
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Bamboozled for money without explaining ahead of time

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Willie D.
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Thanks I really needed this quick fast and in a hurry!

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Katie O.
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Easy with great suggestions to make my resume look amazing

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Zavier N.
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Very quick & efficient
November 22, 2023

Very quick & efficient. Super helpful & makes creating a resume a thousand times easier.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Charles N.
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The resume builder was very intuitive and easy to use.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Yvette D.
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You should make potential customers aware that there is a fee before going thru the whole process of building the resume... That is quite misleading and not cool at all...
It's ok that it isn't free but atleast share that info firsthand... some people may go thru all of that work and then can't get resume...

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Jeffrey W.
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No bites on the resume yet, will not rate higher until results are in.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Mississippi
1 review
0 helpful votes
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It was very user-friendly
November 22, 2023

It was very user-friendly. I always appreciate that.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
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I didn't like that with an accidental "back" click I would lose what I was working on... this happened 4 times while compiling data!

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
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Simple so far
November 22, 2023

Simple so far. Maybe I'll rate you higher after I get the finished product.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
2 reviews
0 helpful votes
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Your payment page brought my whole experience down. Not because of the money. Your business model is to steal from ANY forgetful customer. That is one greedy, disgusting, business model.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Pepper,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Anthony X.
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I was very impressed with the format and examples that were given.

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Thomas P.
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Quick and easy
November 22, 2023

Quick and easy. Held me by the hand and walked me through step by step. Love the siggestions your able to utilized. Would definitely recommend

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Amber H.
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Awesome, really user friendly
November 22, 2023

Awesome, really user friendly. Prompts really help

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
2 reviews
0 helpful votes
Follow Kelly U.
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Wow, my resume and experience is fantastic, but I realized that automation processes filter my resume out of the prospect pool 80% of the time! The resume that Resumegenius put together looks phenomenal and much better than what I constructed. Fingers crossed!

Date of experience: November 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius