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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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It was a great experience. Hardly recommend! Thank you!
Why advertise as free if you have to pay, big scam.
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I am displeased that there was a pay wall that was not initially disclosed. This resume builder was recommended by a professor and this resume is just for a class.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Let me create a resume for free but then expected payment in order to download it. Scummy practice, I would've liked to know that from the start next time.
Hello Brandon,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Good overall but could not update volunteer section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredibly easy to use and I created a lovely resume in no time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish it was more upfront with the cost before I built the resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be more upfront that people will have to pay to get their resume, instead of going through all the steps and at the end wanting payment. I will be refunding immediatly after. Thanks!
Hello Jordan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website is amazing for helping beginners build their resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy and walks you through step by step.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Helped me get a wonderful resume done and quickly!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like the layouts and easy input of data. I do not like the format the cell numbers are in on the CV, it does not suit Australian mobile numbers.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would have been nice to know of the charges and mandatory subscription before spending the entire time writing everything out.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy intuitive and quick. Everything you need in one place. I will use for all future resume needs.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Would like to see a final draft before having to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it, easy to use and savvy. My resume is up to standard.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I have a very difficult time creating a professional resume, but this simplified everything. I just now hope I get interviewed and hired.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks. It was easy and I was able to import my own and use y'all's suggestions to make it better
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was charged $23.95 instead of the $2.95 advertised
Hello Matthew,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius