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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
Follow Vencito V.
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Good reliable great experience and good customer support and great service from the team

Date of experience: December 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

West Virginia
1 review
0 helpful votes
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Very easy to edit and choose from so many options!

Date of experience: December 25, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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...
December 25, 2023

...

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Kimberly L.
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I wish the pricing was more clear up front, I might have chosen differently. The use of the packaged was very easy and I'm looking forward to printing a few different versions for comparison before I go back and make any edits.

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Aidan K.
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Amazingly helpful and intuitive, removes all the stress of building a resume!

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Singapore
1 review
0 helpful votes
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Originally said it was free then asked me to pay after spending 30 minutes crafting resume.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alex,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Advertised as no sign up or cost, but there clearly was a sign up & cost associated. Whatever though. It's $3.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chris,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow David D.
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Thank you for your help and I hope I be successful

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Deamaris Z.
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Assisted in compiling best information for the best resume

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
1 review
0 helpful votes
Follow Tiffany X.
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Being upfront about it not being free would have been great

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
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Very easy
December 24, 2023

Very easy. Took 5 min to get a decent resume from scratch. Awesome

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Lots of choices
December 24, 2023

Lots of choices. Easy to create and manage. Worth the cost.

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Bushra Q.
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Should have mentioned its not free in the first page

Date of experience: December 24, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New Jersey
1 review
0 helpful votes
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A little upset that i had
December 24, 2023

A little upset that i had. To pay for something that was advertised as free. Thats bull$#*!. But i needed it so i wasnt gonna $#*! around with other ones when i already got his one. I only rate so high cause it was easy to use and gave me alot of good options for things i didnt know to word personally but advertising as free then having some fine print is just sick

Date of experience: December 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
4 reviews
0 helpful votes
Follow Garry and Sharon E.
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Easy and efficient forms. Great help in suggestions for all formats and fill-ins.

Date of experience: December 23, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Dylin J.
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Tells you you can build a free resume then forces you to pay before you can download it only after you make it

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Canada
1 review
0 helpful votes
Follow Todd Q.
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It was stated that it was free and then to download a copy we had to pay for it. We will be downloading a copy and then cancelling the subscription.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Hello Todd,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
Follow Jason D.
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When editing the resume get rid of the tool bar thats in the space allowed for text.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Ronda V.
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Easy to use and helped with job description. Very convenient.

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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GREAT QUICK EASY
December 22, 2023

GREAT QUICK EASY - a lifesaver, especially in a pinch when I needed a resume like STAT - I had this in hand in less than 20 minutes!

Date of experience: December 22, 2023
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius