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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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This site claims it is free. Once you create your resume, they will not allow you to access it until you pay. It is a scam.
Easy to understand and it helps with so many things
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was lead to believe this was a free service. Once I finished working on my resume for an hour, I was then only allowed to download my resume for a fee. This should have been disclosed at the start of the process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
You bait people into a subscription in the small print. It's very misleading
Hello Shelby,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It seems like a free service and makes you do all that just to charge you at the end. Not dishonest but should clarify at the end that it is a paid service
Hello Giancarlo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Appreciated the prompts but would like more formatting options.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super user friendly way to get a resume done, very efficient! Will use again and recommend
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and practical suggestions and styles to select from
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish the fee had been mentioned before I used the program.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice tool for creating a thorough and attractive resume,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment option should be mentioned at the starting, not at the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Love the visualization options you offer before buying
Garbage tricking me into building a resume in order to not allow me to take it without paying. Deceptive
Hello Alex,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great! This was a very useful tool to help build a strong resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very Easy to get it done and very good selection of words
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I like your service so far but not sure I can afford 24& a month
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like the ability to manipulate the template more.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Described online as free and had to pay so that is why there is one star.
Hello Alice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far I did not see much of AI being involved. Nice formatting, a bunch of prepared bleak, quite standard, texts for "summary" section and that's it. No difference from any non-AI resume builder out there.
Also completely failed to import my existing resume. One of the biggest glitches there - it won't import province\state name after city name. I.e. "Smalltown, WI", was imported as "Smalltown", WI was lost.
Hello Roman,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Because of my own difficulties it took me a little longer than most. Otherwise very easy to use. I thought it was suppose to be free but when I was done, out came the price to use. Not cool
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Bill,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius