On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great! It was easy to use and I enjoyed the assistance.
Shouldn't have to pay 3 dollars to download a resume for only 14 days, should be a permanent download
Hello Heaven,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's a convenient and efficient way to write a resume immediately.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use! Great tool to help format and edit your resume for any job you need to apply for.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate. Plenty of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They make it so easy with the pre loaded descriptions of job duties and personalized talent!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I like how easy it was and how quick it was to create a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It seems like I didn't see the rates up front - I only learned about it after I wanted to view my draft resume for the second time.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seems to be a great solution to creating and updating resumes.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Deceptive. You should say upfront that one has to subscribe in order to download and print even a test resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise that it's free, when it's not and then in order to get the resume you have to subscribe to an automatic subscription renewal.
Hello Ryan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy to assemble my resume, and there are a lot of templates to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was quick, professional and easy to edit
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Said it was for free then made me pay when i was done
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and good templates available for resume preparation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great way to make a resume! I absolutely loved my experience!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing now I feel confident in applying for jobs thank you so much!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Not stoked on the monthly fee. Wish you had a one time option.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The CV was really easy to build and great for someone with dyslexia
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This Resume Creator is Excellent! I don't know how to do much with the computer. Resume Genius makes it so easy and helps you add examples to your resume
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius