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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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This was a very easy process to update my resume. I loved the suggestions provided to help me with wording it properly.
I am really satisfied with the service and will recommend to family and friends.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you guys for making my job search much easier. I now believe I can get the job I always wanted. Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Made writing my resume quick and easy with all the helpful tools.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Certain components didn't work and no help listings
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to do my resume after not having one for many years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You Claim to be free, and only reveal the truth after i had completed my resume. It's sneaky and dishonest.
Hello Raj,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Making our Resume's has been easy with this app. Your site is simple to begin, make changes, upload and there are many options which I found very helpful.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use and good guidance for first time users and someone who hasn't done a resume in a number of years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was an ok experience... nothing great, misleading.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was super easy to build my resume on here. I am entering the professional world and would like my resume to reflect that. I am grateful for resumegenius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very clean and organized. I am glad I was able to utilize all the space to build my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great but had a hard time editing / removing bullett points and will have to save and edit after
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
They helped me make my summary in quick and easy way.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is very easy to work with and makes writing resumes more of a simple process.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great experience and easy use, would use again when needed.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It'd be good if you had a one-time payment option. I will cancel my subscription as soon as I am done and this subscription method is only creating extra work for me and you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It stated this was a free resume builder but I am being charged 2.95.
Hello Oscar,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Accept for not accepting my credit card the experience is excellent.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredibly easy to use yet very sophisticated in the way it sets everything up
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius