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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Canada
1 review
0 helpful votes
Follow Hailey L.
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Great!
April 4, 2026

Great! Worth the money and a helping hand to make my resume professional

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
60 minutes ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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This has been a lifesaver for me twice now. I have resumes dating back several years that have been updated and brought to life with the support and feedback from resume genius.

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
3 hours ago

Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for your review!

Regards,
Resume Genius

New Hampshire
1 review
0 helpful votes
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Amazing and fast and easy to use
April 4, 2026

Amazing and fast and easy to use. Great for editing a current resume in a new format.

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
3 hours ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
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Quick and Efficient
April 4, 2026

Quick and Efficient. The process has many features and has helpful tips.

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
4 hours ago

Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Easy to navigate
April 4, 2026

Easy to navigate. Easy to work with. Fast good results. Helped me create a resume for my daughter who doesn't have much experience.

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
5 hours ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
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Great help Would
April 4, 2026

Great help
Would. Definitely use again.
Quick and easy to use I will definitely be recommending this site to friends
And the price was outstanding

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
6 hours ago

We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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You already have my credit card information and charge me monthly. After signing in the program is making me pay again. Just frustrating.

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
7 hours ago

Thank you for your feedback. We'd like to help you with your request; please share any information that could help us locate your account at your convenience ([email protected]). Or you can contact us at 1 (866) 215-9048, Monday to Friday, 8 AM – Midnight EDT.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
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Yayyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy yyyyyyyyyy

Date of experience: March 25, 2026
Alexandra M. — ResumeGenius Rep
12 hours ago

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
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Hoping it will be easy to edit for different types of jobs. Time will tell

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
16 hours ago

Thank you for your feedback! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!

Regards,
Resume Genius

Sweden
1 review
0 helpful votes
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Good it was great and really helped me tailor my resume thank you

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
18 hours ago

Thank you for the great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Massachusetts
1 review
0 helpful votes
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I am SO glad I came across resume genius. This service is a huge time saver for anyone looking to update their resume.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
23 hours ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Last time I canceled this crap you gave me a offer for 3 dollars a month well hear i am crawling back like a peasant... your taking advantage of people. You not only steal my money but my joy as well.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
23 hours ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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The link advertised a free resume template. I spent all this time working on it only to then have to pay $3. I had already invested too much time. If it was a certain template that was free, it's clearly not denoted or marked.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
23 hours ago

Hello, thank you for sharing your feedback. We're sorry to hear that your experience was not what you expected. At the moment, some of our features are available through a paid subscription, but you can still access and download several free resume templates directly from our website. Many users find these templates helpful when creating their resumes without a subscription.

In the following link you will find the step-by-step instructions to find the templates: https://www.tiktok.com/@resumegenius/video/7368691994987629841.

Please let us know if you have any questions.

Best regards,
Resume Genius

Florida
2 reviews
6 helpful votes
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Very user friendly, great resources to choose from. Drop down selections are great.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
1 day ago

Thank you for your feedback. It´s good to know you found our website user-friendly and enjoyed your experience. We wish you the best in your job search.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
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Like the layout and ai options on introduction to the resume.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
1 day ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow PHOENIX P.
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I need to print out my resume, I need to download my resume, I was paid

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
1 day ago

We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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It was easy to use & it was what I needed. I am not good at doing it on my own.

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
1 day ago

Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Kari S.
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This was a good start to the process, and helped to gather my information and put it together on the page that I needed

Date of experience: March 24, 2026
Alexandra M. — ResumeGenius Rep
1 day ago

Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Marty K.
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It is a horrible experience to be advertised a free service and then be required to pay a fee in order to complete service. There should be a limited amount of downloads available for free, and then anything over that would require a subscription in order to continue.

Date of experience: March 23, 2026
Alexandra M. — ResumeGenius Rep
2 days ago

Hello,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Esmeralda C.
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Good website, but it is only a one time use that I would be needing to create resume, there should be an option to just pay for the resume one time only purchase

Date of experience: March 23, 2026
Alexandra M. — ResumeGenius Rep
2 days ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius