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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Imagine saying free resume builder but you have to pay to download it lol
Easy to use, many formatting options, resume looks very professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would much prefer a monthly fee, rather than an annual fee "couched" as a monthly fee. It is not affordable to charge a year at a time like that. Even if you did quarterly payments, that would be more helpful.
Also, I was disappointed to not get a "FULL" view of my resume before having to order. It looked like everything fit on one page, until I ordered and then it shows that it either got cut off or became two pages.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Was pretty fast to create and there's many formatting options
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. Takes the pain and stress out of resume building. Saved me a tremendous amount of time!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been a very simple and helpful way to revamp and finish my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume is awesome. Trying to make the payment was a little challenging though.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This site helped me so much with updating my resume! Definitely user friendly
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great system just wish there was a save option while creating
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't like not knowing I have to pay until I have spent time creating. Happy to pay the $3 but not the small print that says I have to cancel or be charged more than $20 a month.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The link said free, I spent 20 minuets building a resume, then it charged me $3 to get it downloaded. Make sure you cancel the subscription or else it $25 a month after the first 14 days.
Hello Nicholas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not bad at all but I didn't like the generated summary part
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
A fast and easy way to make a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't wait until the end to charge me. Tell me up front that I'm going to have to pay. The current flow feels coercive and I'm already having a $#*!ty week.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Why would you hide the 15 dollar a month charge in the fine print for a 3 dollar purchase? Rude
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I have never had a resume. I needed to put one together and no idea where to start. I had the best and easiest experience putting my much needed resume together. Thank You.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its ok, I first time using so unable to commence fully
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty easy great ideas for wording great jumping off point
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Cole,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius