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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
733
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Cole A.
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Imagine saying free resume builder but you have to pay to download it lol

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Cole,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Joseph D.
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Easy to use, many formatting options, resume looks very professional

Date of experience: January 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ernie F.
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I would much prefer a monthly fee, rather than an annual fee "couched" as a monthly fee. It is not affordable to charge a year at a time like that. Even if you did quarterly payments, that would be more helpful.

Also, I was disappointed to not get a "FULL" view of my resume before having to order. It looked like everything fit on one page, until I ordered and then it shows that it either got cut off or became two pages.

Date of experience: January 12, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Alyssa T.
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Was pretty fast to create and there's many formatting options

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow Kate F.
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Very user friendly
January 12, 2024

Very user friendly. Takes the pain and stress out of resume building. Saved me a tremendous amount of time!

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Amanda C.
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It has been a very simple and helpful way to revamp and finish my resume.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Gary B.
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Resume is awesome
January 12, 2024

Resume is awesome. Trying to make the payment was a little challenging though.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Mexico
1 review
0 helpful votes
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...
January 12, 2024

...

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Nariah Y.
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This site helped me so much with updating my resume! Definitely user friendly

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Darrell B.
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Great system just wish there was a save option while creating

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Karen F.
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Don't like not knowing I have to pay until I have spent time creating. Happy to pay the $3 but not the small print that says I have to cancel or be charged more than $20 a month.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Nicholas X.
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The link said free, I spent 20 minuets building a resume, then it charged me $3 to get it downloaded. Make sure you cancel the subscription or else it $25 a month after the first 14 days.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Nicholas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Levin W.
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La mejor plataforma te guia y ayuda mucho

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Seoyeon E.
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Not bad at all but I didn't like the generated summary part

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Janelle B.
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A fast and easy way to make a professional resume.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ilen Q.
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Don't wait until the end to charge me
January 11, 2024

Don't wait until the end to charge me. Tell me up front that I'm going to have to pay. The current flow feels coercive and I'm already having a $#*!ty week.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Arkansas
1 review
0 helpful votes
Follow Kaytlin A.
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Why would you hide the 15 dollar a month charge in the fine print for a 3 dollar purchase? Rude

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Anjelica K.
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I have never had a resume
January 11, 2024

I have never had a resume. I needed to put one together and no idea where to start. I had the best and easiest experience putting my much needed resume together. Thank You.

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

GB
1 review
0 helpful votes
Follow Audrey O.
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Its ok, I first time using so unable to commence fully

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Cynthia A.
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Pretty easy great ideas for wording great jumping off point

Date of experience: January 11, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius