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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Says free but when you try to print you have to pay three dollars. I like the templates though.
Making a resume has been really easy and looks professional
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I should not google "free resume template" and get this result if I end up having to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great website for people who need help building a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's simple and easy to make a resume on here. And the price is reasonable
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm a paying user of Enhancv, yet when I tried creating a new resume from Enhancv, I was directed here. After all the steps to create a resume I like, I'm now being charged again?
Hello Rebecca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This is way too expensive. I cancel my account and have to spend $23 anytime I want to download my resume again. That is ridiculous.
Hello Corey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
ResumeGenius makes it is to create a professional, relevant resume to maximize opportunities.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wasn't happy with having to pay at the end. I thought this service was free of charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Extremely helpful service when you struggle to explain your working career in bullet points
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and easy to build my resume but needs some improvements for job descriptions
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great - Would like a one time fee for just my resume instead of a subscription... i Get it people forget to cancel extra money for you.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Im hoping it looks as I think it will. The process seemed quick and made a terrible task easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy. Very simple program to use especially when you are in a hurry!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, professional with many layout options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I understand that you charge when someone does their CV, which is correct. But to withdraw $24 from my account every 2 weeks without entering your website. I sent email twice to remove my subscription because
You don't have that as an option on the website, except to contact you via email. This is unacceptable.
Hello Milos,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
AI was really helpful in quickly and conveniently providing bullet points to help writing my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and Professional Suggestions to improve resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very good an lots of thing that ive got to experience through this website. Very usefull an greatfull for all the good vocabulary.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am checking on the service. I am not sure but I have no issues yet.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius