On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Nice set up. EASTY to add and be able to go back and ensure everything was correct. I likes the numerous types of resumes that were available
Once I receive feedback on the actual resume, I will be able to accurately provide detailed satisfaction or dissatisfaction with the product.
Thank you for taking the time to give us a good rating! We're confident that Resume Genius will help you achieve your resume goals. We wish you the best of luck in your job search!
Regards,
Resume Genius
Very Easy and Simple to use
I love the simplicity of it and the editing and add-on features came with ease
Thanks for your fantastic review! We’re excited to hear that our resume builder worked well for you.
Regards,
Resume Genius
Good experience. Find really easy to navigate. Editing information found very easy. AI generated recommendations were specific to the profession.quiet amazing.
Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Pretty good but it's offerred as free BUT, once you've done the work you have to pay to get your resume, that's false advertising and unfair. If it's free, then it should be free!
Hello, thank you for sharing your feedback. We're sorry to hear that your experience was not what you expected. At the moment, some of our features are available through a paid subscription, but you can still access and download several free resume templates directly from our website. Many users find these templates helpful when creating their resumes without a subscription.
In the following link you will find the step-by-step instructions to find the templates: https://www.tiktok.com/@resumegenius/video/7368691994987629841.
Please let us know if you have any questions.
Best regards,
Resume Genius
Extremely helpful, I never thought it could be so easy to use and have such a great looking resume.
We’re so glad you had a positive experience! Thank you for choosing Resume Genius to help with your resume. Best of luck in landing your ideal job!
Regards,
Resume Genius
Organized and clear, best resume builder i have used. Nice formats. Do not like how AI is generated against our will for bullet points
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Should have been more up front that this would be a fee for service. It indicated it was free. Also, I find the editing functions of the various resume sections to be clunky: being able to re-order bullet points in a certifications section, for example, should be simpler --- rather than having to cut and paste in and out of each line/block.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
It was quick and easy but the requirement of 50 characters in order to finish this part out leaves something to be desired, 25 perhaps might be a better number.
Thank you for taking the time to give us a good rating, and we apologize for any inconvenience! We're confident that Resume Genius will help you achieve your resume goals. The best in your job search!
Regards,
Resume Genius
Made it so easy and fast, if I would have had to do this on my own it would have taken forever.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Loved the help w/ creating my resume. But really annoyed it was misleading by stating it was free. Yeh... free until you want to download, then you have to pay and remember to cancel or get charged automatically. Well played but disgusting
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
It was a great experience and easy to navigate the system interface.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Incredible. I like that I can save my progress, that it has AI enhancements enabled and that it's as simple as drag and drop.
Hi, we are happy to read your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
It was very easy to use from the start. I have had some issues with past resume sites that offers use of easiness but actually being somewhat complicated. This site was just easy from start to finish.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I haven't made a resume in a long time and needed help that's when I used resumegenius. I think it worked well and was easy to use. Im appreciative that resumegenius was available to help me.
Thank you for your kind feedback! We’re thrilled that our tools made a difference in your resume process.
Regards,
Resume Genius
Easy to use. Glad I was able to do and didn't have to any issues.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, easy, professional results. Would recommend to everyone.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly; very helpful step by step process and a professional resume.
Thank you for your feedback. It´s good to know you found our website user-friendly and enjoyed your experience. We wish you the best in your job search.
Regards,
Resume Genius
Scammers, should set expectation that resume isn't free. Would not allow prepaid cards
Hello, thank you for sharing your feedback. We're sorry to hear that your experience was not what you expected. At the moment, some of our features are available through a paid subscription, but you can still access and download several free resume templates directly from our website. Many users find these templates helpful when creating their resumes without a subscription.
In the following link you will find the step-by-step instructions to find the templates: https://www.tiktok.com/@resumegenius/video/7368691994987629841.
Please let us know if you have any questions.
Best regards,
Resume Genius
Converted my very amateur and old resumè into something that I will proudly give to a potential employer!
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius