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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Paid for $23 subscription and subsequently still had to pay $3 to download PDF of resume once I modified it. I don't see that being very fair considering I just spent roughly $24.00 roughly 2 reinstate the subscription for a one time edit of my resume. Also I don't see a simple and easy way to cancel subscription once I have done my desired edits and download a resume. Mildly predatory to do automatic renewals over something that an individual would use once every year or so possibly.
Very easy to navigate and make changes. Very versatile and adaptable to perfectly customize exactly what you are looking for.
We appreciate your thoughtful feedback! It’s wonderful to hear that our tool made the resume-building process enjoyable for you. Good luck in your career endeavors!
Regards,
Resume Genius
Geno Resume Builder is an excellent and user-friendly platform that helped me create a professional and well-structured resume with ease. The templates are modern, the process is simple, and the smart suggestions save a lot of time and effort. Overall, it provides a smooth and valuable experience, and I highly recommend it to anyone looking to build a strong CV confidently
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I think the resume I made was fine but the jobs searching is bad because they got job that are not in my area or got too many expertise for me to qualify to be employed
Thank you for your input! Your suggestions help us fine-tune our platform to better serve our users. We’ll be sure to review this as we continue to enhance our services.
Regards,
Resume Genius
It fine it just took a while to get the resume. I like how easy customizable it is but don't like the A. I.
Greet it was easy to guide me with informations., and it was helpful with proposing. Everything was easy to follow with more information about skills.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
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Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
ES MUY PRACTICO CREAR UN CURRICULUM POR LA FACILIDAD Y SUGERENCIAS DEL FORMATO.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
Terrific and very helpful in updating my current resume. I am a long term employee and have many years experience in my field. Sometimes that makes it challenging to keep my resume fresh
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
So far so good. I normally do not have success when I pay for something. I hope there is no additional unexpected charges. 100 % of the time so far I have always been charged additional fees. Good thing is I used my chime card so they cannot get much money if they do charge additional fees. I will also call my bank and dispute the charges so dont try
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Very good it was easy to use and good suggestions when needed and the end fee of 2.95 USD for 14 days is a good price thank you
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I wish they would just say its not free. This feels like deceptive advertising. I spent a lot of time building my resume in this site so of course Im going to pay. Why cant you just be up front?
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius.
Payment requirements SHOULD BE UPFRONT - Deceptive business practices! If you were really confident in your product disclosing cost initially wouldn't be an issue. I look forward to providing additional feedback to others outside of this site!
Hello, thank you for your feedback! We apologize for any confusion—while some features do require a paid subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription.
To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841. We hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
Regards,
Resume Genius
I completed my résumé and wanted to pay and it wouldn't allow me to pay even though I had a debit card. So I had to try multiple times just for it to work.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
My experience so far has been very good. The team is supportive, professional, and helpful, and I am satisfied with the overall process.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
On the same day that I lost my job of 8 years, a friend recommended I apply online where he works that same night. I didn't exactly have a resumé lying around, but resumegenius had me sorted out in less than 15 minutes.
Your feedback is invaluable to us! We’re happy to know that Resume Genius played a role in your resume creation.
Regards,
Resume Genius
Gosh this was quick. Thank you. I lost my job of 8 years today, and a friend said I should apply NOW where he works. Who has a resume ready when they have worked in the same place for 8 years?
Love it, it was easy and it sounds so professional and can be geared towards any career change with the right words supplied by chat gt
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Makes the process easy.
Helpful with the bullet points
Takes you through each step explains and gives you other options to help fill in.
It s quick and easy to use.
We’re grateful for your support! It’s great to know that Resume Genius helped you achieve your resume goals. Wishing you all the best in your job search!
Regards,
Resume Genius
Efficient and creative. I needed a resume that was dress to impress and this delivered. We must be intentional in all we do for life.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Have been throughly impressed with the overall outcome, but the reason I didn't give a 5 star rating is due to the monthly price seems to be to expensive for the average person. Most people don't change there resumes unless seeking employeement, which if unemployed most people's financial situations are strapped and are already struggling during this time. I feel this taken into consideration.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Great to make a resume/cover letter in a short time. Disappointed that when it's finally completed it does not allow you to edit on a different platform
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Easy to complete in a timely matter. Multiple opportunities to customize all your info
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius