Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
729
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Oklahoma
1 review
0 helpful votes
Follow MARY V.
Unfollow MARY V.
Share Review
Report Review

Very difficult to get site to work
February 21, 2024

Very difficult to get site to work. Entered credit card info and it kept going back to page to enter it again without saying why.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Mary,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Edith P.
Unfollow Edith P.
Share Review
Report Review

I need my resume for tomorrow; I hope I will be able to email this resume to my future employer!

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Spain
1 review
0 helpful votes
Follow Priya A.
Unfollow Priya A.
Share Review
Report Review

ResumeGenius was super easy to use!
January 28, 2024

ResumeGenius was super easy to use! The templates and suggestions were great.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Kandy U.
Unfollow Kandy U.
Share Review
Report Review

Thank you for helping to create an excellent resume for me. Much appreciated

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Australia
1 review
0 helpful votes
Follow Teresa C.
Unfollow Teresa C.
Share Review
Report Review

Easy to use
January 28, 2024

Easy to use. Very helpful in organising your thoughts and prioritising.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow Ana Q.
Unfollow Ana Q.
Share Review
Report Review

Simple and easy to use
January 28, 2024

Simple and easy to use. Some of the AI prompts where a little to extravagant for the resume I wrote up. They overly exaggerated my experience and skills. At least in my personal opinion.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

It took the making of a resume for the first time in 30 years so easy.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Arizona
2 reviews
0 helpful votes
Follow Peggy L.
Unfollow Peggy L.
Share Review
Report Review

Will get back to you after I attach it to my application.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Faith O.
Unfollow Faith O.
Share Review
Report Review

Good quality resume templates
January 28, 2024

Good quality resume templates. I wish you were able to re-name the section headers eg: Professional Summary to whatever you wanted them to be called.
Also it would be beneficial to allow re-organizing of the sections to my preference.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Estrada W.
Unfollow Estrada W.
Share Review
Report Review

This was amazing
January 28, 2024

This was amazing. Everything I do on a daily basis and what I have done. Written professionally at my fingertips!

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Thomas E.
Unfollow Thomas E.
Share Review
Report Review

Recurring costs if I do not cancel not mentioned until I spent considerable time. Seems very devious and I will not continue as a customer because of that.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Thomas,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
2 reviews
1 helpful vote
Follow Cassandra V.
Unfollow Cassandra V.
Share Review
Report Review

Great very pleased with this website
January 28, 2024

Great very pleased with this website. It was super helpful

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Christina A.
Unfollow Christina A.
Share Review
Report Review

Very nice and easy to use
January 28, 2024

Very nice and easy to use. Helpful resume building bullet points.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Vanessa P.
Unfollow Vanessa P.
Share Review
Report Review

Asking for payment at the end of the resume building seems misleading to me.

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Yolanda X.
Unfollow Yolanda X.
Share Review
Report Review

I am excited!
January 28, 2024

I am excited! You made it easy for me to do. Thanks again!

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
Follow Amy T.
Unfollow Amy T.
Share Review
Report Review

Very helpful and easy to use
January 28, 2024

Very helpful and easy to use. Ready to find my perfect job!

Date of experience: January 28, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Gabriel Q.
Unfollow Gabriel Q.
Share Review
Report Review

Excellent, easy to use and very satisfied with the result I was given.

Date of experience: January 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Caitlin U.
Unfollow Caitlin U.
Share Review
Report Review

I signed up and paid and it made me pay again when I logged back in

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Caitlin,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Trevor U.
Unfollow Trevor U.
Share Review
Report Review

This program made the process of creating a resume seamless and professional looking. Thank you

Date of experience: January 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow Joshua T.
Unfollow Joshua T.
Share Review
Report Review

I liked how fluid the experience was and how helpful the recommendations were

Date of experience: January 27, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius