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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Very difficult to get site to work. Entered credit card info and it kept going back to page to enter it again without saying why.
I need my resume for tomorrow; I hope I will be able to email this resume to my future employer!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius was super easy to use! The templates and suggestions were great.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for helping to create an excellent resume for me. Much appreciated
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Very helpful in organising your thoughts and prioritising.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Simple and easy to use. Some of the AI prompts where a little to extravagant for the resume I wrote up. They overly exaggerated my experience and skills. At least in my personal opinion.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It took the making of a resume for the first time in 30 years so easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Will get back to you after I attach it to my application.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good quality resume templates. I wish you were able to re-name the section headers eg: Professional Summary to whatever you wanted them to be called.
Also it would be beneficial to allow re-organizing of the sections to my preference.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was amazing. Everything I do on a daily basis and what I have done. Written professionally at my fingertips!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Recurring costs if I do not cancel not mentioned until I spent considerable time. Seems very devious and I will not continue as a customer because of that.
Hello Thomas,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great very pleased with this website. It was super helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice and easy to use. Helpful resume building bullet points.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Asking for payment at the end of the resume building seems misleading to me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I am excited! You made it easy for me to do. Thanks again!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and easy to use. Ready to find my perfect job!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent, easy to use and very satisfied with the result I was given.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I signed up and paid and it made me pay again when I logged back in
Hello Caitlin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This program made the process of creating a resume seamless and professional looking. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked how fluid the experience was and how helpful the recommendations were
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Mary,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius