Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow Paul F.
Unfollow Paul F.
Share Review
Report Review

A single page was shown in the preview but its two pages after downloading

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Naga,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

New Mexico
1 review
0 helpful votes
Follow Karen T.
Unfollow Karen T.
Share Review
Report Review

Thinking about making up a new resume had me a bit anxious.
Thanks for making it easy

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
Follow William G.
Unfollow William G.
Share Review
Report Review

Easy step by step illustration and assistance helped much.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Kansas
1 review
0 helpful votes
Follow Henry H.
Unfollow Henry H.
Share Review
Report Review

Quick and easy to navigate through
February 8, 2024

Quick and easy to navigate through. Good templates to select from

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Sam R.
Unfollow Sam R.
Share Review
Report Review

The resume builder worked really well, but it was advertised as free and misleading that I had to pay after my resume was built.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

California
1 review
0 helpful votes
Follow Sam F.
Unfollow Sam F.
Share Review
Report Review

Saved so much time and created a much better resume than I would have done on my own!

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Andrea U.
Unfollow Andrea U.
Share Review
Report Review

Love the personalized AI and written suggestions. They help formulate how I need to frame my experiences

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Edward N.
Unfollow Edward N.
Share Review
Report Review

Very helpful with generating clean looking templates

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

North Carolina
1 review
0 helpful votes
Follow Amy G.
Unfollow Amy G.
Share Review
Report Review

Great suggestions on filling out your resume and great templates to choose from

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wisconsin
1 review
0 helpful votes
Follow Andrew F.
Unfollow Andrew F.
Share Review
Report Review

Advertise free and then no option other than to pay

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Starleen,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
Follow Christopher N.
Unfollow Christopher N.
Share Review
Report Review

Easy!
February 8, 2024

Easy! I haven't done a resume in 24 years and I was absolutely dreading it. This was way too easy and it looks perfect.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Delaware
1 review
0 helpful votes
Follow Megan W.
Unfollow Megan W.
Share Review
Report Review

Didn't know would require a payment came up as free

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Bill S.
Unfollow Bill S.
Share Review
Report Review

Very easy to use and beautiful templates for the resume.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Iowa
1 review
0 helpful votes
Follow Charles L.
Unfollow Charles L.
Share Review
Report Review

I really enjoyed how easy it was and all the templates. However, I wish the cost to download was more upfront before beginning the process.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Rob U.
Unfollow Rob U.
Share Review
Report Review

Be upfront about the cost instead of waiting until time spent developing the resume

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
Follow Robert V.
Unfollow Robert V.
Share Review
Report Review

Excellent assistance with resume writing and formatting!

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Ray C.
Unfollow Ray C.
Share Review
Report Review

Absolutely love using AL/websites for necessary things like is.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Share Review
Report Review

Great quick service!
February 8, 2024

Great quick service! Impressed by the AI technology.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

India
1 review
0 helpful votes
Follow ANKIT H.
Unfollow ANKIT H.
Share Review
Report Review

You should be putting font size alterations and text type. Along with that justified indent should be there to align all lines.

Date of experience: February 8, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Molly A.
Unfollow Molly A.
Share Review
Report Review

I already have a subscription and you just made me enter in my credit card information in order to get the resume I just created so I'm being charged for TWO subscriptions now.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 7, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Molly,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius