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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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A single page was shown in the preview but its two pages after downloading
Thinking about making up a new resume had me a bit anxious.
Thanks for making it easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy step by step illustration and assistance helped much.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to navigate through. Good templates to select from
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The resume builder worked really well, but it was advertised as free and misleading that I had to pay after my resume was built.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Saved so much time and created a much better resume than I would have done on my own!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the personalized AI and written suggestions. They help formulate how I need to frame my experiences
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful with generating clean looking templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great suggestions on filling out your resume and great templates to choose from
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertise free and then no option other than to pay
Hello Starleen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy! I haven't done a resume in 24 years and I was absolutely dreading it. This was way too easy and it looks perfect.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Didn't know would require a payment came up as free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very easy to use and beautiful templates for the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really enjoyed how easy it was and all the templates. However, I wish the cost to download was more upfront before beginning the process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Be upfront about the cost instead of waiting until time spent developing the resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Excellent assistance with resume writing and formatting!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Absolutely love using AL/websites for necessary things like is.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great quick service! Impressed by the AI technology.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
You should be putting font size alterations and text type. Along with that justified indent should be there to align all lines.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I already have a subscription and you just made me enter in my credit card information in order to get the resume I just created so I'm being charged for TWO subscriptions now.
Hello Molly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Naga,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius