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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It's awesome but I don't like that it's no free lol
This said free resume builder and then you charge at the end. This is a money grab.
Hello Ella,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great for the technical people who have spent more time at work than at the bar.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was really easy, wow I will no doubt be using this again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and helped me word my experience and skills
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Unbelievably easy to use, fantastic value for money.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The Google search said no pay wall. That was not true. But the building experience was simple.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and easy but it said it was a free resume and i had to pay
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Price is high, I always have used resume genius, but the price is high.
Hello Naseem,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very helpful to add all of my experience for a great resume to showcase my skills.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Haven't put together my resume in over 15 years, was worried this would take me forever. This was very easy & supportive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to navigate site and very helpful to create a professional looking resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I'm being overcharged, But I'm in a rush end. Cannot handle it today. You are closed.
Hello Donna-Beth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's misleading that you search out a free resume builder and then have to pay at the end. But I do like that it will auto populate experience suggestions.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy to create a well put together resume. Great layouts
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You should tell people they have to pay upfront, not after they have created the resume
Hello Amy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Too expensive, times are hard to be charging so much money
Hello Max,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The only really bad thing was how when i went back from the payment page, the resume i had built was totally lost, which really $#*!ing sucked, i had to do everything again. Fix that issue please
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free, but after you spend an hour putting together your resume you have to pay. Deceptive practices.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Loved how easy this was. Better then anything I could have done.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius