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From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Didn't see I needed to pay, or else I would have used another app.
Quick, easy and professional. That's exactly what you want when you're doing your resume. Thank you for this gem.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love this website, my resume looks professional now.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Unbelievable that to edit a cv and download it, you have to pay a full 4 months subscription and not simply pay a one time fee. You're steeling ppl money that are stuck with you to edit the cv.
Hello Alessandro,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The process was smooth with direct prompts for each step. I do think the templates were more simplistic than expected, but I was able to find one that will work as an effective head start to my resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I would like to be able to only purchase my resume, not join a subscription service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The process took nearly no time and I didn't even have to think. Very easy!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't like that I have to pay for it but whatever.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I didnt want the year on my graduation date for high school. You should be able to take it off if you want.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Can I know how to cancel the subscription at least
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
An absolute nightmare trying to get my resume and download it. Lost 3 resumes so far and paid for nothing,
Hello Elizabeth,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great and easy comprehensive detailed professional information.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I felt tricked when told to pay for my CV right at the time of downloading. The payment options should have been more visible earlier on.
Hello Joo,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This was great experience. The template was helpful with descriptions of job duties.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The trial is not as flexible but I will see from the paid version
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was wonderful to have assistance at my pace and professional suggestions for wording!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont appreciate being told it is a free site and then when I spend the time and energy putting it together, at the end I needed to put in a cc number. You lied.
Hello Sara,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
They say it's free once you get to the you pay 3 lol
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was easy and fast to use. I will definitely recommend this to my family and friends.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was looking to upgrade my current resume and I absolutely Love the options i received and the suggestions were top notch!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius