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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Extremely easy to navigate. Basically does your resume for you.
It would have been nice to know I was going to be charged before spending 45 minutes making my resume.
Hello Rebecca,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
"Free" should mean I get my resume for free and not for $2.95!
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you it was quick and easy to use, I have not needed to do one in over 20 years
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Loved how easy it was to put everything together and have time to apply as quickly as I wanted to the new job!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It was really easy to get an outline and gave some good tips for making a resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Incredible...just incredible...fast, easy and oh-so much better than my wordsmithing! I am grateful!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy but not free but price is not bad at all
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use, plenty of great ideas, beautiful design choice, excellent price, makes most of the writing for you, versatile usage, loved it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome, great service in creating awesome resumes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use and so helpful! It was a smooth process.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Hate companies that require CC info at the end of a transaction, and want all your private login. I'll cancel asap.
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
A relatively efficient and pain-free process for developing a professional CV.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smooth user interface, great features and highly recommended.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Have only used it once but I paid for the trial.
Going to save me an immense amount of time as someone who doesn't own a laptop.
Also like the helping tools and formatting options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Okay, hope I'll be able to change couple things on my own
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The AI-generated summary sounds like a good starting point
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience creating a resume was quick and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was so great. I can't believe how easy and fast it was able to create such a wonderful resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Enjoyable experience but was displeased when I had to pay at the end unexpectedly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius