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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

New Mexico
2 reviews
1 helpful vote
Follow Ria G.
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I just canceled my account
April 26, 2024

I just canceled my account. I should have been eligible for a temporarily reduced fee.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Ria,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Love the filling in of some job duties that sound so much better than what I can write or come up with, and I did them all.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Very helpful and easy to use
April 26, 2024

Very helpful and easy to use. Lots of options to choose from to personalize your resume anyway you want.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New Jersey
1 review
0 helpful votes
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Awesome site!
April 26, 2024

Awesome site! Super Easy to work with. Very simple.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Washington
1 review
0 helpful votes
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This was very simple and easy to do. I liked that it added wording for me. Thanks

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Felix Z.
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Great it was was fast very helpful and easy to navigate

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Put the paywall UPFRONT
April 26, 2024

Put the paywall UPFRONT. I spent all day on this "free" service only to find out that I have to buy a subscription while unemployed to pull the document out... thankyou so much, i can really afford this right now SMH

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello David,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Nebraska
1 review
0 helpful votes
Follow Kay U.
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Great!
April 26, 2024

Great! Surprised by ask for cc so far into the process, actually.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Alberto N.
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Because how often can I use this to make a resume? It's not a tool that one will be using daily or even often. I mean one creates a resume gets the job and then when will one need to update or create a new resume? Take me for instance, last time i needed the services was back in December. Is it worth paying $24 a month for a service that I needed 5 mo. Later? Hell no! It's outrageous, extremely expensive and not even worth the discount I got today. The agent that assisted me today was very helpful and knowledgeable. That's the only positive

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Alberto,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Kiana F.
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Amazing!
April 26, 2024

Amazing! I definitely recommend using this website.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review! We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
2 reviews
0 helpful votes
Follow Sasonca U.
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Advertised as free and then at the end spring on you a fee

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

New York
1 review
0 helpful votes
Follow Khambrell C.
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Very easy to use software with allot of options on how to build a Resume.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Andrew C.
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Easy to use very helpful definitely will be back abd will recommend friends

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Saudi Arabia
1 review
0 helpful votes
Follow Eyad T.
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Perfect website for people choosing to apply for a job.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Colombia
1 review
0 helpful votes
Follow Florian D.
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Typing is inconsistent, constantly jumps to random spots in the text field

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Florida
1 review
0 helpful votes
Follow Yael V.
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Its very halpefull but I found hard to find skills for Hebrew Teacher I need to search in different web.

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Texas
1 review
0 helpful votes
Follow Carla J.
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Easiest and most helpful way to get a resume looking good

Date of experience: April 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Hawaii
1 review
0 helpful votes
Follow Ikenaoka'uhanehemolele S.
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There was a lot of flexibility to create my own wording, but also great prompted suggestions to match with the employment categories I listed. Very easy to navigate on this website.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Wyoming
1 review
0 helpful votes
Follow LINDSAY B.
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It was fairly easy but said it was free and clearly it is not.

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Brodie G.
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Sorry fellas
April 26, 2024
Updated review

I got a lil mad cause I had to pay and Alexandra M reached out. Nice girl she better get a raise for this

Date of experience: April 15, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius


You guys made me make a resume just to fucking charge...
April 20, 2024
Previous review

You guys made me make a resume just to fucking charge me. Im cancelling this shit asap

Date of experience: April 10, 2024