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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Nice job on building site and resume options templates
I've really enjoyed it. Though some parts could have been more user friendly
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
The summary builder spits out very obviously AI written summaries. Could improve.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is a resourceful tool for employment applications!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise as free to print your resume and then charge people at the end, makes no sense.
Hello Mikenzie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
New to the AI program, thus far it was easy to use.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I am limited on options on making my resume one page instead of 2
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So beyond grateful! Thank you for making this so easy
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Service\, easy formatting of existing resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yay saved my stuff when I accidentally closed the window
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent ease of use. Really user-friendly and high quality. Love the AI.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been a great experience. Resume Genius was extremely easy to use and such a life saver.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont think it is fair to advertise it as a free resume service and then only after you've completed the resume you are forced to pay to be able to access it. I want my money back.
Hello Samantha,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
The site made it sound like it was a free service.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly and effective. Highly recommend to anyone.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very user friendly. I love the suggested descriptions for each job. Easy to edit, go back or choose your own wording.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and wide selection of professional products.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish i could alter the format slightly... perhaps I am able after download. Easy to complete template- thank you!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume builder was great experience. I would definitely recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius