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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use, and I love the suggestions...where was this site when I first joined the work environment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick, Easy, and prepared skills makes writing a resume simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is well made and useful. Wish they told you that you need to pay at the beginning though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to follow, and the suggestions are accurate and helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very nice using your format to create my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I just read something about being billed every month for something. If true, I wish I'd have taken this down to 2 stars. If not, let's go 4 stars.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was a bit difficult to navigate through sections. I wasn't able to change the order of the information in my resume
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I needed to get my resume fairly quickly and resume genius made is simple and fast!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
The site said FREE I expected Free, Now I pay $2.95 for 14 days and have to remember to cancel or it starts being so much more than free $23.95 that i feel you have seriously executed and I mean Killed the truth in lending Laws of America. Glad you have the site but start out saying this is a $2.95 only price and it could cost more but we give you 14 days access for this price. That is the truth and that is how it should be said.
Hello Dan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
This website has been so helpful to me creating a perfect resume. I enjoyed being able to add my own descriptions and points but also the extra help if I wasn't sure what to say. Thank you
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
This AI was simple to use, easy to understand and saved me so much time
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Ad said there would be no payment but there was a fee
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This helped me tremendously on making my resume quick!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I wish It will be good and happy starting with you...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything is great very user friendly! Hate the payment!
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing service that is quick and easy to use without me having to do the heavy lifting
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The inability to make custom edits or move certifications to the sidebar is troubling. I also clicked a format for older workers, and still is take less tha 60 seconds to figure out I am at least 60
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius