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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Samuel M.
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It was easy and fast!
May 26, 2024

It was easy and fast! Except it's not free you have to pay for your resume and you automatically get subscribed and will get charged 24+ dollars after 14 days. So make sure to cancel. Oh and rethorical questions are unnecessary

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.

Have a great day,
Resume Genius

Connecticut
1 review
0 helpful votes
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It was very easy and very helpful. It looks great and it was quick. Thank you. It looks awesome

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
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Good experience great experience very help will recommend this to someone

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Quick, efficient, and extremely helpful. Highly recommended.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Louisiana
1 review
0 helpful votes
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Easy to navigate
May 26, 2024

Easy to navigate. Covered all the bases. AI based data fill in a true time saver.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow ANGELO N.
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Very helpful and provides a very professional format

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Sean S.
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Very streamlined and efficient
May 26, 2024

Very streamlined and efficient. Made putting together a new resume easy.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Good
May 26, 2024

Good. But I need to create my cover letter and would like to add a photo.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Resume wizard was easy to use and quickly done; very impressed with outcome

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Karen B.
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I had trouble editing the information in bullet points describing skills.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Resumes are not something most people like to do. This made it very easy to navigate and have a professional looking resume.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

AE
1 review
0 helpful votes
Follow Francina H.
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Very easy to access,time saving and many free templates to choose.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow CHARLIE P.
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Listed as free resume/cv builder, which is half true. Technically it is free to build, just cost if you want a copy. Should be offered free and to access 24hours. After that, a small fee increasing with each tier.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Charlie,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Very good fast and easy to follow good pre written

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

District of Columbia
1 review
0 helpful votes
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I'd bet that a large number of people would choose an option to pay one-time, maybe $20 or something. This is how people really need resume services - they look for a job and find one and then don't need a resume again until the next time they look. If you offer a good experience and a good product, people will come back.

Bonus here would be that people wouldn't have a negative opinion on how your site operates (encourages people to sign up for recurring payments and hopes they forget to cancel).

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Hello Chris,

We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.

Regards,
Resume Genius

kosi u.
Texas
1 review
0 helpful votes
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Not bad was skeptical but I am not mad at the finished product.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Carol Q.
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The process has been extremely easy to use. Very easy to retrieve and edit.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Canada
1 review
0 helpful votes
Follow Donato U.
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Helpful in creating resume and job/skills description.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Lukas I.
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Quick and easy found that very useful and the ai was actually good in terms of speed and accuracy

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius

Tennessee
2 reviews
1 helpful vote
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I am so impressed with the choice of using the services today.

Date of experience: May 16, 2024
Alexandra M. — ResumeGenius Rep
over a year old

Thank you for your great review. We are happy you enjoyed your experience.

Regards,
Resume Genius