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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It was great, the easiest way to create a resume. Very user friendly
In beginning says it is free then makes you pay is very misleading in the beginning.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Loved how easy it was to create a new resume. The generated skills for the positions is amazing!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful site. I liked the suggested skills attached to each work experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful experience. I didn't know about the payment at the end
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very quick and professional. I am happy with how the resume looks and it describes everything that my job details.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was unclear that it was a paid service...something worth knowing before you invest time and energy building a resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I don't have the cv yet. I can't comment yet please.
How can I comment without the cv?
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Wonderful, fixed my resume right up! Made it look really Professional and fantastic, even better than I could've done myself!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great that its advertised as free, but after you put in the time making your resume, it charges you at the very end.
Hello Kelly,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very quick and straight to the point with great guides. The format of the resume templates look nice and professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic! Helped a lot in capturing work experiences and framing info in an understandable way.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Hate that it's charged as an international charge so have to go through transferring money to a different card to use that allows that.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Loved the suggested skill sets and ease of use to create a professional resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, glad I used this service. It has made my resume look up tp date.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Format was awful. Downloaded version was not in line, font was not good.
Hello Victoria,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Would like to see what I am getting before purchasing. Should at least show on a small scale what the finished product looks like
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Awesome. It was fast and convenient. The amount of time it took was shockingly little
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent resume template. It is easy to customize your own resume while taking advantage of a professional format. Thanks!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius