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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
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Life saver!
August 24, 2025

Life saver! Love the professional layout and editing suggestions! Thank you!

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Maryland
1 review
0 helpful votes
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Works Great It took my old resume and made it look very professional

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Paying for formatting a resume but do not like that it automatically renews and I have to cancel it.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

New Jersey
1 review
0 helpful votes
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I do not understand why I have to pay again when I just paid last night.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
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Easy to use
August 24, 2025

Easy to use. Lots of scripted options available. Lots of choices in formats.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Was easy
August 24, 2025

Was easy - thank you
I am anxious now to view the final product, check my spelling etc

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Rhode Island
1 review
0 helpful votes
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Very helpful very quick and knowledgeable program had good ideas

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Mississippi
1 review
0 helpful votes
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So easy!
August 24, 2025

So easy! Thank you! I updated my resume very quickly!

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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New customer-we'll see new customer-we'll see new customer-we'll see

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Louisiana
2 reviews
0 helpful votes
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Very good program, easy to use
August 24, 2025

Very good program, easy to use. Very helpful in refreshing my resume.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Quick and easy was happy with the outcome, very easy to navigate

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
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Great!
August 24, 2025

Great! Was very helpful in putting together a quick resume needed immediately,

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Georgia
1 review
0 helpful votes
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Program was easy to use, gave great recommendations and priced accurately

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
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Helped me word the experiences and skills I would not have known how to communicate

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I liked the suggestions in the wording, accepted for the "summary " portion. The system assumed I was looking for a plumbing job, but I'm not. Overall I was happy with the service; so far. I still don't know where it's downloaded to.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
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Easy and quick I just put in basic information and it did the rest

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy to complete love the setup you have I feel truly blessed to have picked this service

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Experience has been good
August 24, 2025

Experience has been good. There are many formats to choose from and easy to navigate.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
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Why dont you guys tell me that i have to pay 3 dollars to get my resume that I spent the past hour building. Why is it that at the end when Im done building my resume, i have to pay? Why not tell me before so I can spend my time creating it somewhere else?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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Nice service and quick, will recommend it to my friends and family

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius