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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Ease of navigation and helpful tools. It made creating my resume easy with a professional presence.
Looked for free, this ended up costing money that now I will have to remember to call and ask for this to be cancelled at a future date (within two weeks) and that is stressful with everything else that is going on.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I love the template options and how easy to use, very user-friendly and customer service is great too!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy to use after many years of not using or updating my Resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the formatting. AI could use more personable responses.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Process was easy to understanding and process information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was nice and easy. I liked how organized the questions were.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and smooth experience. I would highly recommend this for any person at any age.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an easy way to update an older resume for disability responsibilities.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
They should make it know you have to pay for the resume before you fill one out
Thank you, Mike. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So far it has been a good experience, but did not get the professional review i asked for in the beginning or the process.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a smooth process and easy to navigate! I highly recommend everyone in need of creating or updating their resume to try resumegenius.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I have tried a few different services but yours is intuitive, helpful and looks visually appealing. You guys have done a great job
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best, Ron. Thank you for the 5-Star review!
Regards,
Resume Genius
Easy to use, good suggestions made. Could be more specific to students with not a lot of work experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use, and always helps place everything where it needs to be.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free but then make people pay have they do all the work setting up their resume
Hello Jeffrey,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
My experience has been great. Easy user interface. Makes creating a resume simple.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and very clear instructions l will recommend to everyone use this app
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I enjoy working with Resume genius. They always provide great service.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy. Navigation was a breeze. Very impressed with the details range and options according to the job title chosen. Really liked that the click of a button all the detailed information easily transferred into my document making the process of updating my very outdate resume a breeze.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius