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ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
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ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Melissa A.
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Helped me word the experiences and skills I would not have known how to communicate

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
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I liked the suggestions in the wording, accepted for the "summary " portion. The system assumed I was looking for a plumbing job, but I'm not. Overall I was happy with the service; so far. I still don't know where it's downloaded to.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Oregon
2 reviews
0 helpful votes
Follow Earl M.
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Easy and quick I just put in basic information and it did the rest

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Very easy to complete love the setup you have I feel truly blessed to have picked this service

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
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Experience has been good
August 24, 2025

Experience has been good. There are many formats to choose from and easy to navigate.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Pennsylvania
1 review
0 helpful votes
Follow Ebrahim M.
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Why dont you guys tell me that i have to pay 3 dollars to get my resume that I spent the past hour building. Why is it that at the end when Im done building my resume, i have to pay? Why not tell me before so I can spend my time creating it somewhere else?

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Edgar R.
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Nice service and quick, will recommend it to my friends and family

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow MELANIE M.
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Of course there's a catch to give your credit card for an eternal auto-renewal instead of just a one-time fee. I expect there to be likely TONS of trouble and steps to be able to cancel this dangerous membership. Sad - because the service itself is very good. Yucky business strategy. Leaves a very bad taste in the mouth.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Kyla G.
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Easy to use and super helpful
August 24, 2025

Easy to use and super helpful. Provided enough support and guidance to help me Adjust my resume to be better worded and more professional.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Jahwan S.
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The service claims its free but its not just wish it was more honest.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow John S.
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Easy to use, I wish they would show actual cost upfront instead of saying its free in the beginning.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Texas
1 review
0 helpful votes
Follow Shari F.
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This was such a stress free, easy process that I actually enjoyed building my resume!

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Michigan
1 review
0 helpful votes
Follow Kathryn M.
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Process was quick easy to understand and thorough. Professional

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Nevada
1 review
0 helpful votes
Follow REAKERL R.
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I haven't written a resume in over 31 years and didn't know how to begin, so it looks very professional. Thanks for the help.

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Olanrewaju J.
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Pleasant experience and easy to use
August 24, 2025

Pleasant experience and easy to use. I would recommend highly to other to use to get that pristine CV

Date of experience: August 14, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Minnesota
1 review
0 helpful votes
Follow KIMBERLY J.
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It was very easy, and I needed some help fixing my resume for a company I am interested in.

Date of experience: August 13, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Osama Y.
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Experience was seamless but I was looking for a resume template for beginners which I wasn't able to find

Date of experience: August 13, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Washington
1 review
0 helpful votes
Follow LAURA T.
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Standard ok
August 24, 2025

Standard ok. Now you have my money. How about dispensing with this nonsense and give me my order.

Date of experience: August 13, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
Follow Virginia V.
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Great experience!
August 24, 2025

Great experience!
I needed an updated resume in a hurry and Resume Builder delivered.

Date of experience: August 13, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

Kentucky
1 review
0 helpful votes
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I loved the Bullet points
August 24, 2025

I loved the Bullet points. It was easy for someone my age to understand.

Date of experience: August 13, 2025
Alexandra M. — ResumeGenius Rep
8 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius