Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to use. Very helpful! Awesome suggestions helping to complete Resume process.
Thank you for your review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Why does it have to say "completed coursework towards" a degree, not just the degree? Or at least have that option. It sounds like I didn't obtain my degree.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Boy did your program ever make this easy. I haven't updated my resume in years. I'm really pleased with what you had to offer.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Confusing at certain points. Just had to find my way around.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to follow and simple directions. Love that it had suggestions for bullets.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website was very helpful, with everything today very good website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is a great product.well planned out,precise and wonderful.easy to navigate and super straight forward
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Say you will charge before people start their resume building you money stealing mfs
Hello Anahi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was a quick and simple process using your system. I'm sure it will help me get the desired job. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was easy, this was a helpful process. Navigation was easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy and helped find the right words when I blanked out.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You advertise as free and after all my work is done I find out I have to pay!
Hello Heidi,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy and helpful. The suggestions listed for professionals made the process smooth and efficient.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy to access and to upload my existing resume information. I enjoyed the choice of styles and like the flexibility of changing any area as I would need find a need to.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So easy and helpful - takes the stress and time out of wording your skillset for the perfect resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I needed a resume re done and this was very easy and straight forward thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Test formatting should be enabled, especially for projects.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super quick and easy to use. Great formats to choose from. I am hoping this rework allow me to land a new job quickly. Previous attempts at resume services has been unproductive.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I will review after I hand out this resume to prospective employers.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius