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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Quick and easy. Needed to submit my CV to my company for a site visit for new equipment.
So easy to use and access and the options available are very impressive
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
24 dollars every 28 days is outrageous, why is it so expensive?
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Would like the opportunity to rearrange the categories on the resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought I had chosen the "free" option, and as it turns out, it is not free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
I feel as if this is way too expensive a price for a resume to charge
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Different kind of resume template to build professional profile
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy and clean to use. Was able to create something that will help me standout.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, intuitive, and quick. Resumegenius step by step instructions flowed smoothly and edits were quick and easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Lots of great formats and suggestions for experience related content
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's been over 40 years since I had to write a resume so I search for resume writing on line and found your site. I has been a great help! Thank you!
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Great experience easy process i love this website perfect.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easy! Would do again if I need to change or update my resume.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Payment options not clear as I had problems with the payment...
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Im not too impressed with the initial buy in as advertised free, commenced the work to find out there is not only a fee attached, its a monthly ongoing subscription fee
Hello Taner,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I would recommend this to anyone job seeking. It is SO much easier!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing, I thought the possibilities with the website is immense, although I wish we were able to manually arrange the specific fields in an order wanted, still great though
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I did a 10+ year resume only for them to ask me to PAY FOR IT! After all the work i put into it. So of course, I paid after hours of work!
Hello Stephen,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
So far quite simple. I hate writing resumes and this made it much simpler. Just needed to add my current job and clean up old resume. This worked great.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius