On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I was easy, but I haven't seen anything yet.! I be sure to let you know if the product is worth the cost. Thank you.
New to this, easy to use. Not sure how well this works or I will keep using
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Making a resume was so easy and fast! Guided me through the whole process.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It is dissapointing after using the supposed free template and working through the whole thing to then be charged.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
I was told this was free so I'm a little upset I'm having to pay. Turned out good so it will be worth it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So fare the program has been easy to manage offering good suggestions for text improvements.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This has been really easy to walk through and add all my information
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resume building service and many great options. Was very impressed with this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great resource, could not find my resume from 2 years ago. This template was quick and efficient, a real timesaver.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't advertise as free if I have to pay after filling the whole resume
Hello Ismail,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It was easy and great to use as an online application. I am loved the user interface of the program as well.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far I am enjoying how easy it is to format a professional resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was simple and easy. The offerings were very helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be good to know the cost up front. It does say 'free resume builder'...but I guess its free to build but not free to have.
Thank you, David. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy & fast-lots of choices-resume forms can be confusing and overwhelming
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I choose this to make my resume look professional and it was super easy,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I've been struggling trying to get a resume and putting words to paper This was a huge help.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
New member, need time to access your service and assistance
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy! Even gives suggestions to help with wording.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Good service had all the details and information for creating a perfect resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius