Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Surprisingly efficient process, expected much less than what I had received. I would definitely recommend it to others!
Resume looks great. I wish I would have known there was a charge before I started though.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, I loved the suggestive phrases that were provided and the simple view!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Loved how easy and quick it was. Also, they give the best format options. Which I really like and recommend to anyone wanting a resume!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Everything was nice, and easy. The process was easy to do, and easy to understand
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
FAST AND EASY! I tried another resume service and they lost all of my data after I entered it for hours. With resumegenius, I could import an old resume and twerk it a little and that's it, the resume was done.
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Using Resume Genius has been extremely easy and painless! Thank you!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Should ask if I want to pay monthly not automatically pay monthly
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy plug-in play. Uploaded an old resume and built a new resume off of that foundation. Awesome product with great looking templates.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good easy to use. I love the added features that allowed me to add skills without effort.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, was the first thing that caught my eye. Made things simple
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great services at an affordable price it only took 20 mins easy to use website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was fast and good i love it... time saver and easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I REALLY LIKED THE WAY IT MAKES IT SO EASY TO OPERATE. IT HAS MAKE ME FEEL COMFORTABLE. AND I WOULD RECOMMEND IT TO OTHERS TOO
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It is advertised as free just to get you here and because of the hard work put it you have to pay
Hello Yoshezia,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use. Not sure what else to say until I get the job. I hope this does this for me!
Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been good so far. It is not free, it is but it in a text box.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's good to have an outlined output with my desired paper as a user of this application.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Tgelkjgskfjgldfkjgldkjgldjh;fgkjflkj;fhkj;lfgkh;lfjh;lfk
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent and very easy to do took me step to step and I finished
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review! We are happy you enjoyed your experience.
Regards,
Resume Genius