Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was quick and easy. The templates were also very creative.
Not bad but it would be better if we have more options available
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Super easy and useful.——————————————————————————————-
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the wonderful presentation of the Resume. It was also good to have choices for the Templates
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Compared too many online platforms but resumegenius stands out
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked the sample template formats. I haven't actually used resumegenius to create resumes yet so I am not manking 5 star evaluation.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you, I'm 19 and affected from trauma this here made it.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
By far the easiest way to clean up a resume, Im glad I found this website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume Genius has been very helpful in helping me make my first resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and Enjoyable, would definitely use this product again.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was so simple. It helped me think of things that I am able to do without having to think about it. I highly recommend this to anyone needing a resume,
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I dont like how it popped up under free resume templates but i have to pay 3 dollars for one. If i can give 0 stars i would.
Hello Destannee,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
FWAEw wuhaosidh owihdoiahsodihwoidhaoiwhdoiahsdoihwiodoi
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, quick, with no issues. Wish there were more design options or ways to edit the formatting.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very quick and easy. Made it so smooth to go through. Very helpful with extra information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Far easier than i thought it would be. Looks great and ease of website is wonderful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and a quick way to get an initial resume. I like the way it provides direction.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made my resume look extremely professional. It was a quick, fast, and efficient process.
We are happy to read about your wonderful experience with our site. We strive to provide our members with our best. Thank you for the 5-Star review!
Regards,
Resume Genius
Very easy to use and provides excellent verbiage. I loved this experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It's pretty easy to use. I recommend this product. Can't wait to get my next job!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius