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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
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Thanks so much, I'm excited to finishing my coding boot-camp, I've learned a lot of skills which is pivotal. To be job ready is something I can say with my head up high
Quick and easy step by step instructions. The suggestions were very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help building my resume. The builder had some great suggestions to use
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This system was easy to use and offered a number of suggestions that made creating the resume easy
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
User friendly. This website can shine light on areas in your resume that definitely needed improvement.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Charging when you said free and it's not something that you should do when you know it's someone that is searching for a job
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was claimed to be free and after I put all effort in my resume it directed me for payment indicating there was a time error so this is not okay people invest their time thinking its free
Hello Aylin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
All round superb resume templates to choose from. Payment was swift and
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and understand. Step by step directions are really helpful.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Really helpful in revamping my resume, it was exactly what I was needing!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was an easy and fast experience. Didn't have a problem with this site. Would diffently recommend to others that need a resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Skills
Technical Skills: AutoCAD, MS Office, Project Management Software
Communication Skills: Fluent in English, basic knowledge of Arabic
Professional Traits: Strong organizational skills, high level of professionalism and integrity, attention to detail, ability to work independently and as part of a team
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thought it was free, it was not in fact free. Also the references section wouldnt let me do no email or last name despite my contacts not providing those things/ wanting them provided.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It looks very professional.
It was very quick and easy to build and download. Thank you for my resume!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My expirience was ok, you said it was free although i had to make a payment
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is such a quick and easy service to the painful resume writing experience. If not for this service, it would have taken me forever to come up with a quality resume. Editing was super easy. I often used the AI feature to help generate ideas. My only suggestion would be unlimited AI generated ideas. I think I maxed out at 5. I appreciate the flexibility and affordability of the plans. I was able to generate a quality resume while watching TV, working at my own pace and in the comfort of my own home.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good experience so far i hope i get a good job soon i am nervous but hopefully it does well
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
After not needing a resume for a long time, I really needed help updating my information.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great easy to use as im hopeless with this sort of thing also i was so happy with the results very proffesional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius