On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
ResumeGenius Reviews Summary
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Been very helpful With building my resume and reference list
It was easy not much else to really say. It was a bit dumb that i didnt know that i had to pay till the end of the process…
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
A lil pricey but it got me the job. You need a nice looking resume to make the difference. And some of the pre-generated content can help you kickstart your thoughts on how to write about yourself.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience was fine. It was pretty easy the only issue that I have is. It said free in the beginning then still charged me I don't think that's right
Hello Niya,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Everything is easy to use, Templates are current and kept up to date
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Kind of disappointed that it cost money on google it says free.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Disappointed with fee. Said service was free but then had to pay to get my resume.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy and fast i think eveyone should use this to help out with their resume if they never made one or need help starting one
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
You guys are scammers, advertising as FREE and dont tell you until the very end that you need to pay to access your resume. Disgusting
Hello Daithan,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
It's aight but don't say free then I have to lay to get my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Finally a resume building site that's user friendly and adaptable.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the service and how helpful it was. I would recommend it to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
ResumeGenius was super simple to use. I needed to make a quick but professional looking resume and that's exactly what it did for me. I will definitely be recommending everyone I know to use ResumeGenius.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you this is a great help and this will for sure get me a job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy but still very detailed! I liked the approachability of this site. It guided me through the process but still allowed me to make it my own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank u for helping and placement of correct titles and matching up.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Made creating a resume very easy! Tells you exactly what should be in a resume and formats it for you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I love it, it is easy to write, it's helpful. I will recommend to all my friends to use it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. And really help with setting everything up. The website is very helpful and is very easy to use..
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Advertised as free but charges a fee to download resume. This should be disclosed upfront. The fee is small and I would have agreed to the fee for the quality and ease provided but it is misleading from the start.
Hello Jessica,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius