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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Because I have to pay $24 just to update two words on my already completed resume.
Hello Stephanie,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Very user friendly. I went right through the process. I liked the generated ideas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The process was easy and fast with the help of the AI and the resume setup. Thank you.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and very helpful, it would have taken me much longer to have done this on my own,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great very helpful bullet points says everything I needed to say
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is my first time using this app. I am so thankful for it because I have never really been good as resume writing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great. This was one of the best quick and easy experiences in building a great beginner resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to develop a resume. Just needed a fairly simple resume for a new part time job
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This is an excellent service, and is extremely helpful. I do not enjoy the process of creating resumes, but ResumeGenuis made the process super simple, totally worth giving a try, they are beyond worth it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Amazing! It was quick and efficient to make it and very detailed
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was easy and convenient and very straight forward,love the set up
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was a very easy and fast process. The cost is amazing. I am grateful that this was available
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love the service, and the resume that you folks were able to create.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great tool for success. I recommend this to be your resume builder of choice.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This service was really helpful and fast I didn't have to worry too much about making my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great and good, very helpful and very smooth, and very easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to build. The resume was built in a very short amount of time
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This seems like a free resume, but then you end up having to pay
Hello Robin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius