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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Experience was ok would do it again simple easy to complete.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
As a layman in resume development, it was significantly more easier than on my own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Outstanding experience with using this service, very impressive,
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to navigate and enter everything I wanted or needed to make my resume look great!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
WAY too Expensive. Who needs a monthly subscription to build resumes? That's ridiculous.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
For the first time using something like this it was not confusing.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When I started the process it said it was free. Then I had to pay for it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great. I would make people aware that a payment is required. Going through all of that to be surprised by a fee is...surprising..
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and Easy to understand and easy to use. Very user friendly
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love this! We need to get this resume done in a short amount of time and it was very convenient for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It advertised as free but 2.95 isn't bad. It was a super easy process so it was worth the money
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
GREAT APP FOR USE. USER FRIENDLY AND I RECOMMEND THIS APPLICATION FOR THE PEOPLE WHI WOULD LIKE TO HAVE GREAT AI MODIFICATIONS
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to use. Great format and very clear instructions. Would highly recommend this
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
First time trying made it easy, will probably use it again in the future
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick easy process! I was able to update my resume and it is very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I thought it was a free app to create a printable resume and then after finally filling it out I had to have my husband's card to pay for it
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy, helpful, quick and very efficient. Thank you for your help
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very well put together website. Very helpful AI and great word choices.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
When i searched free resume builder this is what came up and i was surprised when it said i needed to pay money.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius