Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
So far, I have been impressed with this program. I would be more impressed if I could see my results before I was asked for a 50 Caracter review.
Anjajznnandbannsnsnnanznsmznsnanznznsnznznznznznnznz
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It would be nice to know BEFORE I spend an hour+ building my resume that I am going to be charged to actually access it.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Great experience…. Made it very easy and convenient. Highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice app to use gives a lot of different ways to create your résumé and I'm really happy with what it has done for me so far
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was great. It filled in the appropriate information and gave great ideas
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy. Loved the fact it would generate me ideas.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, great quality, AI-generated responses was so helpful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Re-writing my resume using this website was easy and super helpful. The templates are all amazing
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was very simple to use. They provide a vast amount of prompts for you to use. The final result was better than expected and definitely better than anything I could have made on my own.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its good its easy its cheap it uses chat gpt/ ai to make it easier
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use. Lots of different classic and modern templates
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent format and layout. Easy to use and fast and effective. I would highly recommend.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks I can go so far with this resume truly appreciate it!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick to use and made my resume look very professional.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be able to look at final product before having to pay thank you
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Good good good good good good good good good good good good good
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for the help! I love the work the sites' AI does. I have good faith that I will find a good job with my resume.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius