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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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The process was fast and easy. Provided great suggestion to add to the resume.
Advertised as 'free'. Had to pay once i tried tp download my resume
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very nice templet and a lot to choose from. The cover pages were also very good
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love all the designs available and the helpful wording of this skills to help build the resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Making my resume is better than I expected. Your pretext are very helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Lied about the resume being free...but its a good resume so I purchased anyways, only like $3
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It is very easy to do with your program. I also would suggest your program to others
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, intuitive and over reaching AI. Options for output and easy changes made
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Did not like the advertised as free, but then forces me to at least pay $3. Will be canceling immediately. Paid only because i spent so much time on my resume
Hello Ashley,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Super easy to use, user friendly, and I love it, thank you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice website, easy to use! But please mention upfront the cost! I spent several hours editing my resume and only discovered the charge afterwards. Very disappointing!
Hello Jewel,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Its good so far, and it would be better if you add academic and research projects section
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to build a respectable & professional resume. I did like that I was offered a variety of suggested skills & statements which made it easier for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great way to complete a resume and fast and great set up...
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I really appreciate resume genius. You help me spruce up my resume to get a better opportunity for a new job.!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you so Much for this easy application.
It will help me do more.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent, very helpful, I will highly recommend to all my friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great! Super easy and organized! Really enjoyed the different template options
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far, so good! Very simple and headache free! The AI feature is wonderful.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius