Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very accurate. Also it is very detailed in all the work experience that you might have
Easy, Quick and amazing. I will recommend this to my family and friends. I love how easy it is to click and add. The AI is awesome!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy. Did what I needed to do without being confused.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thanks for the layout. So much better than the old Word Doc template
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far great experience but havent received the resume as of yet for complete satisfaction
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be upfront on fees associated to use of the site instead of waiting until the end.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Gr8 service, this website is easy to use and very helpfull. You have to just follow it step by step and rest it will do by itself. Thenk you very much for this wonderful work.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
To difficult and having to keep track of a timeline to cancel and not to be charged your monthly fee. That is insane to me.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This process was very easy. The options that were given helped make the process seamless.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Don't list as free if you just want money. I only needed to update one thing.
Hello Brianna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Great and helpful. They helped me create a resume that'll get me the job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Love it and appreciate the help so very much. It was so easy to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was advertised as free and I can't download a resume without paying.
Hello Shani,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Jbqdadvcsdvwvwevwevdvdvlkjkwnrjvwbnrjvbwejbcjebjwbf
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fast and easy! My resume turned out great and looked professional
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was good and easy to use the guidance was very well done thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was fast and very helpful. I will use it to restart my professional career. I,m so glad I found you!
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resumegenius was quick and easy to format. It conveniently pulled info from my upload resume and organized the information clearly and concisely.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
.jduni ran k fmk try it tot try it. To dad in change j to. To t b i raw h be he jr heist out r I ru as vice r h. I r Irene r they
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius