Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ResumeGenius

ResumeGenius

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.

Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la


resumegenius.com
Lucerne, DE, Switzerland
How would you rate ResumeGenius?
grey stargrey stargrey stargrey stargrey star

ResumeGenius Reviews Summary

The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.

This summary is generated by AI, based on text from customer reviews

value
164
quality
739
This company responds to reviews on average within 4 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Zachary Z.
Unfollow Zachary Z.
Share Review
Report Review

Quick and easy
August 31, 2025

Quick and easy. All recommended bullet points make sense and apply to my experience.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Colorado
1 review
0 helpful votes
Follow Valerie E.
Unfollow Valerie E.
Share Review
Report Review

The process waws fast, easy, quick and simple. Needed some assistance and it was taken care of

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow DENISE S.
Unfollow DENISE S.
Share Review
Report Review

Site is easy to use but not happy to keep paying for updates to the resume.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Stuart B.
Unfollow Stuart B.
Share Review
Report Review

Makes it so easy, Resume looks very professional and easy to download

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Illinois
1 review
0 helpful votes
Follow Jennifer T.
Unfollow Jennifer T.
Share Review
Report Review

Very easy to follow, quick and simple as far as understanding the flow of the resume

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Denise A.
Unfollow Denise A.
Share Review
Report Review

It is very misleading to advertise this as a free service only to come to the end after spending hours working on it to find out it isn't free after all, no matter how nominal you might think the fee is.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Virginia
1 review
0 helpful votes
Follow Kenneth B.
Unfollow Kenneth B.
Share Review
Report Review

It was a great experience very easy to use and helpful with orgainization. This was an easy site to use and not alot of thinking on my part because all of the help it gave me.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

Missouri
1 review
0 helpful votes
Follow Darrell G.
Unfollow Darrell G.
Share Review
Report Review

This was the perfect guide and made it very easy to develop a great resume

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Shelley T.
Unfollow Shelley T.
Share Review
Report Review

Very user friendly application to use for creating a resume.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Indiana
1 review
0 helpful votes
Follow Steven J.
Unfollow Steven J.
Share Review
Report Review

Great easy fast convenient I will recommend to anyone asking about resume

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

California
1 review
0 helpful votes
Follow Mason I.
Unfollow Mason I.
Share Review
Report Review

Very easy and convenient to use but very expensive. I don't appreciate having to pay $24 to make a small adjustment to my resume

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
Follow Christina U.
Unfollow Christina U.
Share Review
Report Review

Great, easy to use!
August 30, 2025

Great, easy to use! Love the easy to use features. A++++++++

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

Florida
1 review
0 helpful votes
Follow Jesse M.
Unfollow Jesse M.
Share Review
Report Review

Tools were great but I feel there is an integrity issue in allowing someone to walk all the way through the process BEFORE knowing they have to pay for the outcome.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

California
1 review
0 helpful votes
Follow Lisa G.
Unfollow Lisa G.
Share Review
Report Review

My first resume
August 30, 2025

My first resume. Gave good advice and the overall objective

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius

New York
1 review
0 helpful votes
Follow Terri F.
Unfollow Terri F.
Share Review
Report Review

Very displeased that I spent the time only to find it would not take several different debit cards as payment.

ResumeGenius attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello,

We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.

Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.

Regards,
Resume Genius

Ohio
1 review
0 helpful votes
Follow Melissa O.
Unfollow Melissa O.
Share Review
Report Review

It's not what I thought it says free in the beginning then at completion charges me! Not happy about that and then I can't get it sent to me without putting a lame feedback first ridiculous

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!

Texas
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Share Review
Report Review

Easy and grateful for the price just to edit my existing resume

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!

Regards,
Resume Genius

South Carolina
1 review
0 helpful votes
Follow Ann P.
Unfollow Ann P.
Share Review
Report Review

One flaw
August 30, 2025

Once my resume was formatted it was in a different template than the one I had chosen. I could not find a way to reformat it. I tried the chat feature on the website but it was not helpful. Otherwise I found it to be easy to use and produced a professional product.

Date of experience: August 19, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!

Regards,
Resume Genius

Nigeria
1 review
0 helpful votes
Follow Ruqoyah O.
Unfollow Ruqoyah O.
Share Review
Report Review

It takes more time than expected to review and put together.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!

Regards,
Resume Genius

Texas
1 review
0 helpful votes
Follow Veronica T.
Unfollow Veronica T.
Share Review
Report Review

Easy to use!
August 30, 2025

Easy to use! Loved the assistance provided. I needed something that would not be difficult and easy to manage and this website delivered that for me.

Date of experience: August 20, 2025
Alexandra M. — ResumeGenius Rep
7 months ago

Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!

Regards,
Resume Genius