Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and cool to make my resume thank you for such an easy program
It was really easy and quick to use. I haven't done a resume in years and was really scared to make a new one. Glad I found this site.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Experience was excellent, I will greatly recommend resume genius as a reference in the near future.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Beautiful layouts and very professional looking. Very fun to make, love the suggestions. Very easy and quick to make.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great very helpful iI would recommend you guys to friends and family
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Pretty simple to use! Plenty of design options. The resume assistant works seamlessly. Took about 15 minutes, as advertised. Would recommend!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use, i could upload current resume to edit saving time, very user friendly
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy, multiple templates o choose from, affordable
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Awesome! Awesome! Awesome! Awesome!Awesome!Awesome!Awesome!Awesome!Awesome!Awesome!Awesome!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
AI is helpful to create better wording and neater ideas here
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its wonderful! I love it. It did just what I needed. It was quick and extremely helpful. I would definitely use this again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was helpful need an updated modern style resume useful template
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Smartly structured, easy, rich variety of templates but lacking built-in section for important items like (projects) and lacking flexibility in rearranging the layout or the sections.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy template to complete and great job descriptions choices
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and quick to use. I am not very computer savvy and this was easy.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and effective. The process provided valuable information and insight that was pertinent to the positions.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very well designed resume with the information given. Love how it gives the options and ability to modify.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Software is easy to use and offers multiple formats to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy to use. Took me less than 10 minutes to get a total refresh on my stale resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good to use, fast, easy, pretty, lovely yay for resumes 10 out of 10
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius