Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy, efficient, fun to use, great graphics and organization on resumes.
Very easy to do, lots of great formats, had a lot of great options at the end.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful and appreciative of your site, very user friendly.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Resume genius was very easy to navigate and is a wonderful tool to use.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Just what i needed it was fast and easy to format my skills on paper
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far so good. Easy and lots of choices! Now we shall see if it gets me that job.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was a very good experience. I would recommend it to my friends
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Fantastic experience with improving my resume! The format options are awesome.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Seemed very easy to use. I imported my old resume and it did a great job of updating
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy to fix any changes on my original, good ideas.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Its pretty scummy to spring the bill on me after I worked hard
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Easy,precise,and accurate to follow. Wish to do more with you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent experience, very professional, extremely happy with the end product.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to complete and follow instruction, no need experience to do it
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Yoooi;ouhiuahciuhciuahscuiahscuiacshioascjioacsioacj
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website was very helpful. It made sure that I was able to showcase every detail about myself.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It has been great easy to follow and easy to use and to understand what needs to be written on a resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very professional and easy to organize a proper presentation
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The app guilds me gradually get to my satisfied level. I did not hope the app will help, it surprised me at the end.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius