Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is something pending long back and i did it today with ease and thanks to this site.
Really annoying that this is what pops up on Google when you type in free template. Also really annoying that it doesn't let you know you need to pay until after you've put in all the work creating your resume. The actual experience of creating the resume was nice tho.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Everything was fine. Just wish they didn't wait till the end to tell you to pay.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Super easy process to get a nice-looking resume for future job applications
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very helpful! I really needed help making my first real resume, despite not really having very much experience.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was having issues trying to tweak generated responses it was easy enough to fix but it took a little bit to understand how to
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It was good its is a long time that i did this. I would do this. Thanks
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good it was easy, I liked the AI it was easy to to fill out it! It was supposed to be free but it's not of course!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to work with and like the additional suggestions, these were helpful to give a boost to my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Created an aesthetically pleasing resume based on my experience.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy process! I was pleased with how easy it was to just put in my information and have my resume written for me.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Nice and quick easy to fill out forms. Gives multiple options to choose from.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great help! Easy process and overall great experience in my opinion! Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Best I have ever seen. Beautiful layout, easy to follow, and well worth it.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I liked how easy, comprehensive and user friendly website.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy to use and highly recommended on online search. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall Great Well prepare easy to upload your old resume and you can add change and delete the resume that perfect for you!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
J].gl ukv lifkyfkukutftukfdktuftuidkrydtrkydytkydf tudfkutdf
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great website really easy to use. Made a Resume in less than thirty minutes
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome easy to use first thing that came up when google searched
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius