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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Bait and switch. We thought it was free! What a lovely thing you were offering and we may have even used you for other things.
Super easy! So grateful for a professional, clean format that didn't take hours of my time.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Exceptionally helpful! I absolutely recommend, extremely helpful
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Good experience creating, however I did not appreciate the surprise charge at the end after all the work I had put in making it. Should have been told/charged upfront, and the website advertised it as a free process.
Hello Brenna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
A quick, easy way to have a resume in minutes! This was definitely very user friendly and took only a few minutes out of my day to have a new resume. It offers many recommendations based on your job title, or you can add your own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Excellent, will recommend to others fast easy to complete would have taken me hours
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The portal is intelligent and useful, was able to update my resume in very less time than anticipated & pocket friendly in terms of payment.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Was quick and easy! Straight to the point. I would highly recommend on using this platform for your resume needs!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Quick and easy with a lot of different resume styles to choose from
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Been having a rough time finding my saved resume also it said it was free and its not free
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
So good so far and easy to build a resume with effectively time
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
VERY EASY TO USE AS COMPARED TO OTHER RESUME BUILDER. PREFER DUE TO CHEAP BILLING AND VERY ATS FRIENDLY TEMPLATE.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very efficient and reliable application that brings life to my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Overall great experience but sadly it was too good to be true. It did cost money but luckily it was super cheap. Thank you
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great, this creates a resume very easily and organizes info well
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was super quick and was easy to make. They take you along and after its done you get to choose from a variety of options.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very quick and easy to complete my resume. Very helpful with the language needed to highlight my career. I will use again
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Hello Felice,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius