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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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Easy to use and guidance is very intuitive. Appreciate your service.
It was easy to do i dont know why waited so long to do this. Thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very easy to build using this site. They make it super simple
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
My experience was so amazing and super easy. Thank you to whoever made this website
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I don't have access to a copy of the resume yet so I cannot give an excellent rating ahead of that.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great service that's easy to access and manage. Easy to create a simple resume.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
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Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Very simple and affordable I'm not going to visit any other site!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I found the features quite easy to use and the job details provided very accurate.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Misleadingly says "free" until you've completed the resume then charges
Hello Sawyer,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Misleading service or either I misunderstood your initial service statement.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Very helpful
best option
best choice
professional
success
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Extremely easy to update a resume I haven't touched in years.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was suppose to be free. I think you should advise that there's a fee before starting the process.
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
It said free but then you click on it and in the end it charges you
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
This was very easy to use. I am getting older and needed to freshen up my resume. So thank you
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The experience is very nice and smooth, it had all the necessary components to create an efficient cv.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The amount charged for the resume is too expensive, other websites have charged a lot less so I am disappointed.
Hello Cindy,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I loved easy step by step process the program uses. I will continue to use this program.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius