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Resume Genius was established in 2009 to help Americans make resumes and cover letters faster. The business has since transformed into a leading online resource for job seekers across the globe. With a professional resume builder that leverages AI technology, resume writing and formatting guides, plus hundreds of free resume templates, Resume Genius provides every resource and tool you need to earn more interviews and land better jobs.
Learn how to use our software for free here:
https://www.youtube.com/watch?v=oeti3oqe1la
The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
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It is straightforward to use, and I love that you provide suggestions to populate necessary fields.
Make it more clear that the resume builder costs something to get your product. Spending all that time putting in the meat of a resume just to only be able to get it for a cost is frustrating (smart I suppose but still frustrating).
Hello Jenna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to navigate especially for non-computer pros. Loads of different options to choose from.
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This website was helpful and easy to use. My resume was done quickly and looks professional!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was the easiest and fasted I have ever put together my resume
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome! Liked how you made building a resume so easy and resourceful!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
The website is user friendly, has great design options and suggestions. I needed to update my resume, as it was outdated. I would recomend this app to anyone needing a little resume boost.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
So far seem decent. Will offer full review later. This is turning from decent to bad. Im just needin my resume and dont want to be bothered by reviewing your product
Thank you. We are always open to new suggestions on ways we can improve, and your feedback helps us to do it.
Have a great day,
Resume Genius
Your site was easy to use love how it generated good choices for my experience
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This program is so easy to use and helpful when doing a resume after years of not having one.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It said free resume but then wanted to charge. I'm not very happy about that.
Hello Robin,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
Easy to use, helpful, thorough, not sure what else to say thanks
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Awesome. It was a great service it took me a short time to finish the resume that i needed
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
It was quick and easy and helpful! Thanks you for the support
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Website is easy to navigate! Uploaded resume with ease and resumegenius reformatted my existing resume to be more streamline
Thank you for your review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Great Experience building my resume at this portal. Would definitely recommend
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy navigation and the proper tools to compose my resume. I would recommend it to anyone who doesn't like to worry about writing their own.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This resume template is exceptionally user-friendly and presents a highly professional appearance, making it easy to create a polished and impressive resume that stands out
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Easy and user friendly, quick and various format to choose.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. [email protected] I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing [email protected], or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at [email protected]. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. [email protected] Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. [email protected] I wish at least you get your money back.


Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius